1. Information We Collect

We collect information that you provide directly to us when you:

• Create an account: Name, email address, phone number, password
• Place an order: Shipping address, billing address, payment information
• Contact us: Email, phone number, message content
• Subscribe to newsletters: Email address, preferences

Information Collected Automatically:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, clicks)
• Cookies and similar tracking technologies
• Location data (if you enable location services)

2. How We Use Your Information

We use your information to:

• Process orders: Fulfill purchases, process payments, arrange shipping
• Communicate: Send order confirmations, updates, customer support responses
• Improve services: Analyze usage patterns, enhance user experience
• Marketing: Send promotional offers, newsletters (you can opt-out anytime)
• Security: Prevent fraud, protect against unauthorized access
• Legal compliance: Comply with applicable laws and regulations

3. How We Share Your Information

We may share your information with:

• Service Providers: Payment processors, shipping companies, email services
• Business Partners: Analytics providers, marketing platforms
• Legal Requirements: Law enforcement, regulatory authorities when required by law
• Business Transfers: In case of merger, sale, or acquisition

4. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Understand how you use our website
• Improve website functionality
• Deliver personalized content and advertisements

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure payment processing through trusted gateways
• Access controls and authentication
• Regular security audits

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Privacy Rights

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications
• Data portability: Receive your data in a structured format
• Withdraw consent: Revoke consent for data processing

To exercise these rights, contact us at privacy@cohtrix.co

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

After this period, we will securely delete or anonymize your data.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before providing any information.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Users

Our services are primarily intended for users in India. If you access our website from outside India, your information may be transferred to and processed in India, where data protection laws may differ from your jurisdiction.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Significant changes will be communicated via email or prominent notice on our website.

12. Contact Us